Saying Thank You

Saying Thank You

Often people go through their days feeling unseen or unheard.

We. Are. Just. So. Busy. that generally we are focusing on ourselves: where we need to be, what we need to do, and the list goes on!

Today- the United States is celebrating Veteran’s day and choosing to intentionally say “Thank you” to all those who chose the lives of others above their own.

And, we’d encourage you to do the same.

In the days ahead consider the impact of saying “thank you” to those who you work with often.

Choosing to say “thank you” is choosing to say “I see you and all the work you’ve been doing”.

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Your Team is Great… How Do You Let Them Know?

I Appreciate you!

Pressure. Deadlines. Meetings. More meetings. New ideas. Client calls. The list goes on.

Your team works so hard, pushes through all of it with a smile (well, most of the time!), and continues to perform fabulously.

In the craziness of the business, it’s hard to find the time to tell your team more than “great work!”. We have Coach Kathryn Haber with us this week, giving some tips on how to show your team you appreciate them.

Here what Kathryn has to say:

Kathryn HaberI show appreciation for my team by getting to know each person on my team as people. I know their styles – perhaps their Myers Briggs (tag site) and their Top 5 Strengths from the StrengthFinder (tag site) – and leverage this information in working with them.  

 

I know how they prefer to communicate and try to adjust my style accordingly. I celebrate our [my team’s] successes and am understanding of mistakes – we are all human.

 

We will learn from our mistakes and do better next time. 

 

I make sure we have frequent team meetings and 1:1 meetings and set clear expectations. I ask about their aspirations and provide them with opportunities to be successful. I remove roadblocks for them. 

 

We get together quarterly for team building and work session meetings. We get together out of the office quarterly, too. 

 

I give my team members the benefit of the doubt because I know them as people and know their intentions. I advocate for my team in other parts of the organization. 

 

Lastly, I tell them frequently that I appreciate them, individually and as a team.  I give them specific, concrete examples of their success and the impact they have had on the team and the business.  In addition, I ensure that our team members have the opportunity to share feedback with one another.  We all have development plans in place to help us be better professionals and team members.  As a result, we all improve our effectiveness and this ultimately betters the business.

Wow, Kathryn! I feel inspired just by hearing what you do! Don’t you?

We’d suggest you choose one of these things to start with!

So, what are you going to do this week to inspire your team?

Gratitude

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We’re posting from the United States, where we’re celebrating Thanksgiving tomorrow. Thanksgiving’s a great reminder to all of us that gratitude is one of the most powerful engagement tools a manager can use. When used honestly and sincerely, it’s impossible to over use.

But in reality, we’re probably each a little guilty of under using it.

The crab from The Little Mermaid looks crabby, has a crabby personality, and is clearly throwing a fit (and his lettuce). Hasn’t there been a time you’ve felt this way?  Maybe even lots of times?

It goes to say then, that probably your employees and maybe even your bosses feel this way too.  No one really can appreciate what each person goes through to accomplish something.  Complicated accomplishments take skill, knowledge, support, time, effort, confidence, and dedication.

Folks that make these things look easy could use more acknowledgement and gratitude – since they’re unlikely to throw their lettuce down and say, “I hope you appreciate what I go through for you”.  By the time someone says and does something like that, they’re feeling disengaged.

So even if you’re feeling a little under appreciated, take a moment to think about someone that could be more appreciated and extend a bit of gratitude their way. “Thank you” is nice, but even better hit these points:

  • Be specific
  • Acknowledge the effort
  • Share the impact

Sebastian the Crab dodged and distracted the ship’s cook and overcame numerous attempts on his life so that Ariel (the Little Mermaid) was able to attract the attention of Prince Eric, her one true love. While “Thank you” is nice, talking about how he really impacted the story would’ve been nicer, had Ariel been focusing on her leadership skills.

Make the gesture appropriate to the task and the gratitude, a little celebration of work well done. You could make their day.