It’s as Easy as 1, 2, 3…

You can’t get everything done that you need to and you have a team for a reason- so, you delegate.

We’ve all heard the word…we all know what it means.

So, how do you do it? It’s easy as 1, 2, 3:

Step 1. Decide what you will delegate.

Look at all the work you have and separate out the tasks that only you can do with the tasks that others can do as well.

Step 2. Determine clear expectations and tangible results.

Sit down with your direct report and explain what they will be doing and your expectations for how the task gets done and when it is to be competed by.

Step 3. Monitor results.

Schedule a follow-up meeting to ensure the task has been completed, review how completing the task went, and answer any questions.

It’s that easy, right? … YEAH, RIGHT!!

If delegation really was as easy as A, B, C – we would all be doing it flawlessly. And, there would be no reason for hundreds of books, articles, and trainings on the art of delegation.

Over the next weeks we will be digging through what holds us back from delegating and what we can do to overcome those things.

Between now and then- think about one task you can delegate. And, try it!

Trust Your Gut

Ever had that deep-down feeling that you’re right?


We all have different experiences, background, preconceived notions, environments, etc. All of these things come together to make us who we are, help us make decisions, and ultimately gives us our ‘gut’.

How have you used your ‘gut’ successfully (or unsuccessfully) recently?


Want to read more about what this ‘gut’ is and how/when to trust it?  Try these:

The Neuroscience of Trusting your Gut

The Art (and Science) of “Trusting your Gut”

How to Know when to Trust your Gut



We’re posting from the United States, where we’re celebrating Thanksgiving tomorrow. Thanksgiving’s a great reminder to all of us that gratitude is one of the most powerful engagement tools a manager can use. When used honestly and sincerely, it’s impossible to over use.

But in reality, we’re probably each a little guilty of under using it.

The crab from The Little Mermaid looks crabby, has a crabby personality, and is clearly throwing a fit (and his lettuce). Hasn’t there been a time you’ve felt this way?  Maybe even lots of times?

It goes to say then, that probably your employees and maybe even your bosses feel this way too.  No one really can appreciate what each person goes through to accomplish something.  Complicated accomplishments take skill, knowledge, support, time, effort, confidence, and dedication.

Folks that make these things look easy could use more acknowledgement and gratitude – since they’re unlikely to throw their lettuce down and say, “I hope you appreciate what I go through for you”.  By the time someone says and does something like that, they’re feeling disengaged.

So even if you’re feeling a little under appreciated, take a moment to think about someone that could be more appreciated and extend a bit of gratitude their way. “Thank you” is nice, but even better hit these points:

  • Be specific
  • Acknowledge the effort
  • Share the impact

Sebastian the Crab dodged and distracted the ship’s cook and overcame numerous attempts on his life so that Ariel (the Little Mermaid) was able to attract the attention of Prince Eric, her one true love. While “Thank you” is nice, talking about how he really impacted the story would’ve been nicer, had Ariel been focusing on her leadership skills.

Make the gesture appropriate to the task and the gratitude, a little celebration of work well done. You could make their day.