The Art of Scaling Questions

PROGRESS!

It’s been quite a journey of delegation! We looked at a number of reasons why we don’t delegate. And, we addressed what we will do after we delegate, overcoming the fears of imperfection, and what to do when we feel like we don’t have time to delegate.

Last week we explored the strategy on how to increase what we do by 10x or over 100%. So, did you think about what it is you want to increase?

Sometimes, when there is a goal we want to reach it is difficult to know the steps needed to get there.

Tze Meng ChinTze Meng Chin, a leadership and development Coach, suggested using “progressive delegation” and “scaling questions” to work up to the desired goal.

To start with scaling questions, imagine a scale from 0- 10, 10 being where you are a delegating rockstar. Identify where you currently are on the scale.

Got your number? Ok – now answer these questions:

  • What did you do to get from 0 to where you are at now?
  • What have you done that has worked well?
  • Where do you want to get to?
  • What does reaching that goal mean or look like to you?
  • What is one small step you can take that will bring you closer to your goal?

Using these questions gives you a clear look at where you are starting, where you have come from, and gives you some manageable ideas on steps that you can take to achieve your goal.

This week, let’s think about where we want to increase by 10X using the scaling questions above!

I Just Don’t Have Time!

Even if you are not usually a list-loving person, the chances are, with all that’s on your plate – you have lots of lists.

And, adding something – anything – to that list just makes it feel even more impossible to get everything done.

When we heard from Lisa Harper, an executive Coach for over 20 years, she said that one reason we don’t delegate is because, “we feel we don’t have time to explain the project or task and we think it’s easier to just do it ourselves, not thinking about the long term impact this can have”.

Ringing a (rather loud) bell?

Here’s what she suggests:

Lisa HarperConsider the long term benefits of delegation versus the small amount of time invested to delegate a task.  Is it more productive to spend a little time now teaching someone else how to do something or continue to do it yourself?

Understand that one of the key responsibilities for managers is the building of their talent bench. Your employees deserve work that challenges and stretches their capabilities.  Delegating interesting projects and tasks is a way to do that.  

Remember that a lack of delegation can translate into unmotivated employees resulting in turnover which is expensive and even more time-consuming.

Many of my clients tell me their manager wants them to be more strategic.  Use this time to focus on the higher level goals of your business, team or work group.”

Wow! Thanks, Lisa!

Take a look at the week ahead and all you have to accomplish.

Even though finding the time to train someone on the new task may seem impossible, consider Lisa’s suggestions above and think about the long-term benefits of you delegating a task next week!

(Im) Perfect

I know, I know… just the title makes you cringe.

And, if I’m honest, it makes me cringe too. You mean something may not be perfect? Not on my watch!

What have you done to make sure that it is true? Everything. Literally… everything.

And, how do you feel? Overworked. Stressed. Exhausted. The list goes on.

We heard from Trish Brooks, a couple of weeks ago about the concept that “we don’t delegate because of a fear that the employee may not meet our (sometimes perfectionist) standards.”

So, Trish, how would you recommend working past this fear?

First, connect with a time when you were given the responsibility for a project that was slightly over your head.

Think about how great the learning was, how engaged you were, how grateful you were for the trust of your boss.

Remember that you were successful!

Are you willing to give that same gift to your employees?

Your role as a people leader is to lead the people first (not the product – the product work will be good if you lead the people).

Developing people is a huge part of your role; one of the most important parts!

Take a moment to let those last two lines sink in… maybe even read them one more time.

When we think about delegating a task in terms of giving the gift of developing the people around us, it creates different perspective.

Choose one direct report who you would like to begin (or continue!) developing.

Now, look at your workload and choose one task that you can [deep breath] delegate to that person.

It’s as Easy as 1, 2, 3…

You can’t get everything done that you need to and you have a team for a reason- so, you delegate.

We’ve all heard the word…we all know what it means.

So, how do you do it? It’s easy as 1, 2, 3:

Step 1. Decide what you will delegate.

Look at all the work you have and separate out the tasks that only you can do with the tasks that others can do as well.

Step 2. Determine clear expectations and tangible results.

Sit down with your direct report and explain what they will be doing and your expectations for how the task gets done and when it is to be competed by.

Step 3. Monitor results.

Schedule a follow-up meeting to ensure the task has been completed, review how completing the task went, and answer any questions.

It’s that easy, right? … YEAH, RIGHT!!

If delegation really was as easy as A, B, C – we would all be doing it flawlessly. And, there would be no reason for hundreds of books, articles, and trainings on the art of delegation.

Over the next weeks we will be digging through what holds us back from delegating and what we can do to overcome those things.

Between now and then- think about one task you can delegate. And, try it!