So, I’ve Got a New Boss

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You got the job!!!! Congrats!

Which also means you’ve got a new boss. And there is that question in the back of your mind… what kind of boss will they be?

Micro-manage-y? Super hands off? Some type of balance between the two? Way too invested? Kind of aloof?

You know there is a chance for all of them.

And some people are great at expressing their expectations and others are not.

So, with that in mind, we’ve got a couple of suggestions on some types of conversations you may want to have.

First, learn about how you guys will be meeting.

  • Do you have weekly standing meetings?
  • Do you have meetings as things come up?
  • What’s their preference for how to schedule meetings?

Next, learn about their expectations on hearing about how things are going.

  • Do they want status updates? How often?
  • Do they only want to know when something has been completed?
  • Do they want these updates in meetings … or via email … or do they just want to be able to see what they need to in the tracking system you guys have?

Then, learn about how they want to be communicated with as issues arise.

  • Do they want to know as soon as you know there is a problem?
  • Do they want you guys to strategize on how to fix it together?
  • Do they prefer you to come to them with a strategy on how to fix it and they confirm?
  • Or, do they want you to try to fix it first and then come to them?

Let us know how these questions help you structure your new relationship with your boss- or if you have any additional tips you’ve found helpful during this exciting / fun/ and stressful transition time!

That Moment When You Want Your Team to be More Creative

That Moment When You Want Your Team to be More Creative

Have you ever had that moment when you’ve been sitting and listening to your team and you think, “I just want something more… something outside the box – something creative!”

This week we have Coach Keiko Akiba to share with us her thoughts.

Screen Shot 2017-06-08 at 9.57.16 PMWhen you’re sitting in the middle seat and watching how your team is working, you may ask yourself, ‘What can I do to help my team become more creative?’

And – what does it really mean to be ‘creative’?

You may think that creativity is a special talent that only some people have and others don’t have. But the next time you pass a park, you’ll see children making ‘play’ from seemingly nothing. It’s amazing how children create new games by making up their own rules without any equipment in the playground. They are free to explore and enjoy imagination and creativity!

Creativity is a gift that we all have naturally. However, as we grow older and learn what we ‘should and shouldn’t’ (or ‘the rules’), we unconsciously bury the creative mind deep inside of us.

So – what this means is that your workplace is full of hidden creativity!

What if we could unbury it just like peeling off the outer layer of an onion?

And how can you, as a Manager, help?

Start with these 3 “Let Go’s” that you can start doing now to spur your team toward creativity!

  1. Let Go of your judgement

Often, managers tend to have judgements or assumptions toward their team members and may underestimate their capability. However, these judgements may not be reality and it could make the team feel defensive and demotivated. So, try to let go of your judgement and fully trust the team, letting them know that you are here to support them.

  1. Let Go of the reins that you keep holding

Imagine a horse running freely across the field without any control by someone. What does the horse look like? When you keep holding the reins too tight, it often limits the actions and new perspective. People might feel pressure and less freedom by being too controlled. This is not where creativity is developed. Let go of the reins and let them explore and enjoy new possibilities!

  1. Let Go of your stereotyped behavior

It goes without saying that following the tradition and rules is important, and you may feel safe to stay inside where you are. But aren’t you curious to see what’s available and what will happen if your team gets off the existing path and does something different from stereotypical behavior? They will naturally use their creative mind and find something inspiring along the way!

That Moment When You Need Someone To Go The Extra Mile

That Moment When You Need Someone To Go The Extra Mile

We know it all too well. You gave the new project to Joe to run because you needed his expertise to really knock this one out of the park!

You don’t just want Joe to “work” on the project, you want him to invest in the project and do what you’ve seen him do so well.

But, HOW do you actually get Joe to do that on this project?

This week, we’ve got Coach Bill Koch with us to share some of his best insights.

So, without further adieu…

Screen Shot 2017-05-31 at 10.48.00 PM“I often work with clients on the fast track. They have been ‘rock star’ individual contributors with deep expertise, domain knowledge, and amazing abilities to get things done. That track record for great performance gets rewarded with promotion into positions of management and leadership where one is expected to motivate and inspire a team. And this is right where some of the best and brightest people feel stuck – often for the first time on their fast-paced career trajectory.

In coaching conversations, I often receive questions and quotations such as:

  • ‘I know how to perform, but not how to lead.’
  • ‘I feel more comfortable doing than leading.’
  • ‘Management would be fine if it weren’t for all the people problems.’
  • ‘This is hard…I’m not sure I want this.’

Beyond such anecdotal indicators, I have analyzed data from a large body of client 360° evaluations with feedback data collected from Bosses, Peers, and Direct Reports. Among 50+ business competencies that are measured through this 360 instrument, these are among the most frequently rated as Opportunities for Development:

  • Getting Work Done Through Others
  • Motivating Others
  • Managerial Courage
  • Developing Direct Reports
  • Directing Others
  • Building Effective Teams

See the theme here? It’s about leading others. How to manage Direct Reports is one of the toughest challenges because it’s often new to us. Think of leadership skills as an underdeveloped muscle. We need training and exercise – maybe a personal trainer too.

Even more challenging – how do we get a Direct Report to “step it up” and go the extra mile? Should we use a carrot or a stick? Do we demand and command, or can we inspire and attract people to provide peak performance? The answer is “yes” – depending on the situation. It’s art and science. And new leaders need to practice becoming nimble and able to use multiple methods depending on the business need.

What does great leadership look like in your organization? When were you inspired to do your best work? Think of those experiences as you consider what you ask of your team. How can you inspire and motivate your Direct Reports to do the extraordinary?

There are times when leaders must make critical decisions in the face of looming deadlines, limited resources, and organizational demands. These events call for swift action. Think “military threat” kind of situations. The leader takes charge. But this behavior must be reserved for critical situations. “Command and Control” is not for daily use.

Great leadership is about developing people, building a team, and fostering a caring connection that transcends the workplace and the work at hand. It means making a personal investment in others. And it pays dividends in the form of commitment to the company from people who feel a part of the organization. It’s because the leader makes them feel welcome, valued, and appreciated.

What can you do to ‘step it up’ if you expect more from your Direct Reports?

  • Frequent 1:1 developmental conversations
  • Taking a personal interest in your Direct Reports
  • Making sure the work you assign is meaningful
  • Setting clear goals and objectives with your Direct Reports
  • Welcoming feedback on your leadership performance
  • Fostering a supportive team environment that’s friendly – maybe even fun!
  • Recognizing great contributions in front of other members of the team
  • Rewarding good work at the time it is performed

Leaders who invest more effort in these areas will find that their team is in step and capable of doing great work. Your Direct Reports want some autonomy to do things in their own style. The leader is responsible for setting the expectations and objectives so that individuals can flourish in a way that contributes to objectives you establish for the team.

Ask yourself if you’re creating an environment that makes people want to go the extra mile to perform at their best for your organization.

Planning for Change

Planning for Change

Change. It’s – well – part of life!

So, what do you do when you had an expectation that things would go one way, and in reality, they have taken a gnarly turn?

We’ve got Coach Melissa Creede, an amazing business Coach who has been with Coaching Right Now for 2 years, here to share some of her knowledge with us!

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“Picture this – a company hired a dynamic, new leader who had a bold vision for the organization. We’ll call her Sarah. She joined the organization full of possibility and enthusiasm to take them from the effective organization that they already were, to one that she saw as having truly exceptional and influential potential in its industry.

The leadership couldn’t wait to see results.

Unfortunately, that’s not how it all played out. In fact, the first six months were nothing short of a disaster.

9 months into the process, Sarah and her most senior counterpart were both on the verge of leaving the company, and the best staff were frustrated and actively looking for other jobs. They were further behind than when they started.

And sadly, this is an all-too-common experience.

What went wrong?

What could the they have done differently to ensure a successful change endeavour?

  1. Create a vivid, exciting, and aspirational vision of what’s possible in the future TOGETHER

Sarah’s approach was to identify the problems the Senior Leadership wanted to ‘fix’ and then try to ‘sell’ their plan to the employees. When it didn’t work, they blamed the employees for being resistant to change and for ‘sabotaging’ the process.

Ideas to try:

  • Start asking curious questions without judgment or attachment.
    • If we were at our best, what would we want to be known for?
    • What impact would we be having?
  • Let the bold vision emerge rather than being dictated solely by your personal vision.
  1. Build from strengths

A mistake Sarah made when she first arrived in the organization was to plow head first ‘selling’ the vision she had for the organization. She was quick to point out what they weren’t doing and came across as condescending and critical.

Ideas to try:

  • Change your mindset – there are always strengths in an existing system or workplace.
  • Name those strengths! Appreciate them and how they have created the space and place you are in now.
  • Build from them – take them and bring them to the next level.

Try out these tips this week and come back next week for three other ideas on what they could have done differently and some practical ideas to try!

Reinventing Failure

Reinventing Failure

In 1919, a young twenty-year-old was fired from one of his first animation jobs at the local newspaper. As rumor has it, his employer cited his “uncanny lack of imagination and creativity” as the cause for his termination. This wasn’t the last of his failures – a few years later he started his own animation company that he eventually drove to bankruptcy.

Out of these failed attempts to create something meaningful (and many more that we’re not listing), grew an idea and a dream. This same man later founded one of the greatest innovations in entertainment and hospitality that the world has ever known.

The Walt Disney Company.

Disney has been sharing Walt’s ideas, his creativity, and his passion with the hearts of people all over the world for the last 90 years.

How we fail is important.

What is your philosophy of failure? How do you innovate?

In our experience, most people do one of two things:

  1. The first person runs as fast as they can from every opportunity that could implode to escape from the feared collateral damage of failure. Their self-worth and value as a person and employee is so intricately intertwined in the success of what they do, that they are terrified to fail – so they never innovate. They never challenge.They never grow.
  2. The second type of person charges forward in most every situation. Like an out-of-control train, they never looking back and never realizing the impact of their actions, the people and things they harm, or asking questions about why this or that failed. They skip the step where they ask themselves “how and why did this happen?” or “what can I do differently next time?”

There is, however, a third type of person. A person who innovates – who has a strong philosophy of failure, and who daringly defies the status quo -all the while, learning, asking questions, being sensitive to their failures, but not letting the failures define their success. 

In 2009, Google launched Wave, a technological marvel that seamlessly integrated emails, messaging, social networking, and online collaboration for it’s users.

It was genius.

It was also a complete and total disaster.

By 2010, Google announced that it would be sunsetting the program, and discontinuing all future development.

By 2011, it was, for all intents and purpose, dead. The program never hit the mainstream, it never collected a critical mass of users, and it fizzled out almost as quickly as it was developed. The media lambasted the project, calling Wave an “overhyped bust and a tremendous failure.” And they were right – Wave was a flop.

However, the 60 person team at Google that worked on the project was praised internally. Each of them was highly sought-after for other high-profile, internal projects.

No one lost their jobs.

None of them achieved the creation of something that was successful, but each of them did push the boundaries of innovation. They created something new and different. They dared to think outside of the norm, and made something really special and unique.

Curious about what comes next? Us too!

This week take some time to think about your philosophy of failure and next week we’ll keep talking about how to reinvent your failure.

Defining Shame

 

As a part of jumping into company culture – we want to take a step back and first define shame.

We’d encourage you to watch Brené Brown’s Ted Talk on Shame (above), as we will use this as a launching pad to talk about shame in the work place in the next few weeks!

Let us know your thoughts on Brené Brown’s research, and we look forward to digging deeper in the next few weeks!

You in 2017

You in 2017

We’ve made it – welcome to 2017!

Have an aversion to New Year’s resolutions?

Try something new with us to measure success in 2017.

We’ll be thinking of three words that relate to a specific part of our lives. These words will be our words of encouragement, challenge, or continuation of growth in 2017!

Ready? Let’s begin:

The first word (or phrase) will relate to your professional life.

In thinking about where you are and where you’d like to go, what is one word that you want to be able to use to describe your professional life throughout 2017?

Here are some words to get those juices flowing:

  • Grow
  • Hitting New Goals
  • Delegator
  • Communicator
  • Emerging Leader

As you are making decisions, taking on new projects, and working with others, use the lens of your word – pushing you to further greatness!

The next word (or phrase) will relate to your personal life.

In thinking about your personal relationships, hobbies, and interests, what is one word you’d like to use to describe that through 2017?

This could be something like:

  • Thoughtful
  • Assertive
  • 10k Finisher
  • Emerging Artist

AWESOME!

Now on to the last word (or phrase). Your last word is something new you want to try this year.

Maybe you’ve always wanted to travel to New York, but never have.

Or you’re not totally comfortable speaking in front of people and want to work on that.

Or maybe you think that people who have herb gardens are really cool, but you haven’t had one (and secretly, you’d like to try!).

We ALL have those things. So, think about what it is for you and choose a word that represents it!

Got your words? Now – write these down and stick them somewhere you look often. Write it in cool letters and frame it, or even just throw it on your computer desktop.

Come back next week for some next steps!