You can see your colleague’s mouth moving, but the words are starting to drift off…
Your phone busses with an email from a client
No… focus, what was he saying again?
*Knock, knock* at your door… it’s your boss –
“Hey, quick reminder, we’ve got that business development meeting in 10 minutes, don’t be late”.
“I’ll be there!” you say quickly.
Ok – refocus… You look at your colleague and say, “I’m sorry, so in wrapping up….”
Ultimately, we want to listen – but in the busyness of life, it is so easy to get distracted.
And, for some of us, really listening can be challenging.
Over the next few weeks, we will be hearing from some of our great Coaches on tips on how to listen well, even when it’s hard!
Need help right now? If you’re finding it difficult to really focus on what the person you are talking to is saying, here are a couple of tips to start with:
- Put your phone on silent (this is such an easy distractor when it’s buzzing!)
- Prepare yourself to listen (relax and get comfortable)
- Try to really understand the other person’s point of view (ask “how” or “what” questions to gather even greater understanding)
- Listen to both words AND tone to gauge a deeper understanding of what they are thinking or feeling
- Watch for non-verbal communication cues for other feelings or reactions (these can be facial expressions, eye movements, or gestures).
Try these out and let us know how they go!