The Art of Scaling Questions

PROGRESS!

It’s been quite a journey of delegation! We looked at a number of reasons why we don’t delegate. And, we addressed what we will do after we delegate, overcoming the fears of imperfection, and what to do when we feel like we don’t have time to delegate.

Last week we explored the strategy on how to increase what we do by 10x or over 100%. So, did you think about what it is you want to increase?

Sometimes, when there is a goal we want to reach it is difficult to know the steps needed to get there.

Tze Meng ChinTze Meng Chin, a leadership and development Coach, suggested using “progressive delegation” and “scaling questions” to work up to the desired goal.

To start with scaling questions, imagine a scale from 0- 10, 10 being where you are a delegating rockstar. Identify where you currently are on the scale.

Got your number? Ok – now answer these questions:

  • What did you do to get from 0 to where you are at now?
  • What have you done that has worked well?
  • Where do you want to get to?
  • What does reaching that goal mean or look like to you?
  • What is one small step you can take that will bring you closer to your goal?

Using these questions gives you a clear look at where you are starting, where you have come from, and gives you some manageable ideas on steps that you can take to achieve your goal.

This week, let’s think about where we want to increase by 10X using the scaling questions above!

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Strategy – Where Do I Begin?

So, now that you have freed up some of your time you can focus a little more on strategy.

Yes!! … Or yikes?

The word strategy can be a little intimidating. You know you want your team to be working together better, developing new ideas, or hitting new sales goals – but sometimes it’s hard to know where to start.

Larry Page, the CEO and cofounder of Google, has revolutionized the industry (and really the world) by using a strategy called 10X thinking.

10X thinking works like this…

Most companies, leaders, and managers look at their current situation and strategize how to grow whatever they are doing by 10%.

For example, if we want our team to work together better we may look at how to improve collaboration. To improve collaboration by 10% we would probably schedule one additional brainstorming meeting a week.

But in 10X thinking, we would strategize how to have our team improve collaboration by 10 times – or over 100%.

Using this method, to improve collaboration would be to totally restructure how the team works, where they are seated, how they present ideas, and how they execute work.

10X thinking completely changes the perspective in solving a problem or growing a team because it looks at revolutionizing the entire process vs. trying to improve one aspect and being less likely to think innovatively and outside the box.

This week, choose one aspect of your team or management life where you would like to become 10X more effective!

I Just Don’t Have Time!

Even if you are not usually a list-loving person, the chances are, with all that’s on your plate – you have lots of lists.

And, adding something – anything – to that list just makes it feel even more impossible to get everything done.

When we heard from Lisa Harper, an executive Coach for over 20 years, she said that one reason we don’t delegate is because, “we feel we don’t have time to explain the project or task and we think it’s easier to just do it ourselves, not thinking about the long term impact this can have”.

Ringing a (rather loud) bell?

Here’s what she suggests:

Lisa HarperConsider the long term benefits of delegation versus the small amount of time invested to delegate a task.  Is it more productive to spend a little time now teaching someone else how to do something or continue to do it yourself?

Understand that one of the key responsibilities for managers is the building of their talent bench. Your employees deserve work that challenges and stretches their capabilities.  Delegating interesting projects and tasks is a way to do that.  

Remember that a lack of delegation can translate into unmotivated employees resulting in turnover which is expensive and even more time-consuming.

Many of my clients tell me their manager wants them to be more strategic.  Use this time to focus on the higher level goals of your business, team or work group.”

Wow! Thanks, Lisa!

Take a look at the week ahead and all you have to accomplish.

Even though finding the time to train someone on the new task may seem impossible, consider Lisa’s suggestions above and think about the long-term benefits of you delegating a task next week!

Do You Really Want to Delegate?

Ok – let’s take a step back for a moment.

We’ve been talking about delegation for a couple of weeks now. There have been different tips on how to delegate and different insights on why we don’t delegate.

I think it’s time we ask ourselves a different question… do you actually want to delegate?

Let’s not just take the easy answer and say, “Yes, of course I do. All great managers delegate”.

Tze Meng ChinTze Meng Chin, a leadership and development Coach located in Singapore, said a couple of weeks ago that one of the reasons we don’t delegate is “perhaps an unwillingness or lack of know-how”. He went on to elaborate that, “there has to be a willingness or motivation or compelling need to want to delegate.”

We know great managers delegate but sometimes it feels easier to stay “safe” in our busy work box and not delegate. If that is the case, all the knowledge won’t help us.

Chances are, if we aren’t delegating then we are probably overworked and a little (or a lot) stressed. This will affect our quality of work, our attitude, and the attitude of our team.

Let’s be real this week and think about if we actually want to delegate.

Knowing exactly where we are in this journey is key to knowing where we need to go.